Cookie Policy
Effective Date: January 1, 2023
Last Updated: November 19, 2025
Policy Version: 1.8
SpinsUp Casino (operated by Digital Entertainment N.V.) uses cookies and similar tracking technologies on platform website and applications. This policy explains: cookie types deployed, purposes for each category, data collected through cookies, user control options, and third-party cookie usage.
Continued platform use constitutes consent to cookie deployment as described, except where explicit consent required by law. Users may manage cookie preferences through browser settings or platform cookie management interface.
Cookie Technology Explanation
Definition and Functionality
Cookies are small text files stored on user devices (computer, mobile phone, tablet) by websites visited. Files contain data identifying user device, session information, preferences, and browsing behavior. Cookies enable websites to recognize returning visitors and maintain functionality across page visits.
Cookie Components
Name: Unique identifier for cookie purpose
Value: Data stored (session ID, preferences, identifiers)
Domain: Website that created cookie
Path: Website section where cookie applies
Expiration: Duration cookie remains active (session or persistent)
Security Attributes: HTTPS-only transmission, JavaScript access restrictions
Cookie Types by Duration
Session Cookies: Temporary storage deleted when browser closes. Used for: login session maintenance, shopping cart functionality, navigation tracking during single visit.
Lifespan: Browser session duration (typically few hours to 24 hours)
Persistent Cookies: Remain on device after browser closure until expiration date or manual deletion. Used for: remembering login credentials, storing preferences, tracking returning visitors.
Lifespan: Varies by purpose (7 days to 12 months typical range)
Cookie Types by Origin
First-Party Cookies: Set directly by SpinsUp Casino domain. Controlled and managed by platform.
Purpose: Platform functionality, user preferences, session management
Third-Party Cookies: Set by external domains (analytics providers, payment processors, advertising networks).
Purpose: Analytics tracking, payment processing, advertising measurement
Control: Subject to third-party privacy policies in addition to SpinsUp policies
Cookie Categories and Purposes
Strictly Necessary Cookies (Essential)
Purpose: Enable core platform functionality. Platform cannot operate without these cookies.
Legal Basis: Legitimate interest (essential for contracted service delivery)
Consent Required: No (essential for platform operation)
User Control: Cannot be disabled without preventing platform use
| Cookie Name |
Purpose |
Duration |
Type |
| session_id |
Maintains user login session, prevents re-authentication on each page |
Session (24 hours max) |
First-party |
| auth_token |
Secure authentication verification, session security |
Session |
First-party |
| csrf_token |
Cross-site request forgery protection, security measure |
Session |
First-party |
| load_balancer |
Routes user to appropriate server, ensures consistent experience |
Session |
First-party |
| security_check |
Bot detection, fraud prevention, security verification |
24 hours |
First-party |
| cookie_consent |
Stores user cookie preference selections |
12 months |
First-party |
Functional Cookies (Preferences)
Purpose: Remember user preferences and settings, enhance user experience.
Legal Basis: Legitimate interest or consent (jurisdiction-dependent)
Consent Required: Yes in some jurisdictions (EU), optional in others
User Control: Can be disabled via cookie settings, results in default settings application
| Cookie Name |
Purpose |
Duration |
Type |
| language_pref |
Stores selected interface language (English default) |
12 months |
First-party |
| currency_display |
Remembers currency display preference (AUD for Australian users) |
12 months |
First-party |
| game_filters |
Saves game library filter and sort preferences |
30 days |
First-party |
| layout_mode |
Remembers grid/list view preference for game display |
30 days |
First-party |
| favorites |
Stores favorite games list for quick access |
12 months |
First-party |
| notification_pref |
Remembers notification display preferences |
6 months |
First-party |
Analytics and Performance Cookies
Purpose: Collect data about platform usage, visitor behavior, performance metrics. Used for platform optimization and improvement.
Legal Basis: Consent required in most jurisdictions
Consent Required: Yes
User Control: Can be disabled via cookie settings without affecting core functionality
Data Processing: Often aggregated and anonymized for analytics purposes
| Cookie Name |
Purpose |
Duration |
Type |
| _ga |
Google Analytics: Unique visitor identification, traffic analysis |
2 years |
Third-party (Google) |
| _gid |
Google Analytics: Session differentiation, user behavior tracking |
24 hours |
Third-party (Google) |
| _gat |
Google Analytics: Request rate throttling, load management |
1 minute |
Third-party (Google) |
| analytics_session |
Internal analytics: Session tracking, page view counting |
Session |
First-party |
| performance_metrics |
Page load time, error tracking, technical performance monitoring |
7 days |
First-party |
| user_journey |
Navigation path tracking, conversion funnel analysis |
30 days |
First-party |
Marketing and Advertising Cookies
Purpose: Track user interests for personalized marketing, measure campaign effectiveness, retargeting.
Legal Basis: Explicit consent required
Consent Required: Yes (mandatory)
User Control: Can be disabled completely, prevents personalized advertising
Note: Currently minimal advertising cookies as platform primarily uses email marketing to registered users
| Cookie Name |
Purpose |
Duration |
Type |
| campaign_source |
Tracks marketing campaign origin (affiliate, direct, search) |
30 days |
First-party |
| promo_code_auto |
Stores affiliate promo code for automatic bonus application |
30 days |
First-party |
| referral_id |
Affiliate tracking, commission attribution |
90 days |
First-party |
Security and Fraud Prevention Cookies
Purpose: Detect fraudulent activity, prevent unauthorized access, identify security threats.
Legal Basis: Legitimate interest (platform security, user protection)
Consent Required: No (essential for security)
User Control: Cannot be disabled without compromising account security
| Cookie Name |
Purpose |
Duration |
Type |
| device_fingerprint |
Device identification for fraud detection, multiple account prevention |
12 months |
First-party |
| trusted_device |
Marks trusted devices for 2FA bypass (when enabled by user) |
30 days |
First-party |
| login_attempts |
Tracks failed login attempts, triggers account lockout if threshold exceeded |
1 hour |
First-party |
| ip_verification |
Geographic location verification, jurisdiction compliance |
Session |
First-party |
Similar Tracking Technologies
Local Storage
Technology: HTML5 local storage (localStorage)
Purpose: Store larger data amounts than cookies allow (up to 5-10MB vs 4KB cookies)
Usage: Game state preservation, temporary data caching, offline functionality
Duration: Persistent until manually cleared (no automatic expiration)
Data Stored: Game preferences, interface settings, temporary session data
Session Storage
Technology: HTML5 session storage (sessionStorage)
Purpose: Temporary data storage for single browser session
Usage: Form data preservation, navigation state
Duration: Browser session only (deleted on tab/window close)
Data Stored: Temporary navigation data, incomplete form inputs
Web Beacons (Pixel Tags)
Technology: Small transparent images embedded in web pages or emails
Purpose: Track page views, email opens, user interactions
Usage: Email marketing effectiveness measurement, page view counting
Data Collected: IP address, browser type, page view time, email client information
Control: Blocking images in email client prevents email tracking
Server Logs
Technology: Automatic server-side recording of requests
Purpose: Security monitoring, error tracking, performance analysis
Data Recorded: IP addresses, timestamps, URLs accessed, browser types, referrers
Retention: 90 days for performance logs, 7 years for security logs
Control: Cannot be disabled (essential for platform operation and security)
Third-Party Cookies and Services
Analytics Services
Google Analytics:
Provider: Google LLC
Purpose: Website traffic analysis, user behavior tracking, conversion measurement
Cookies: _ga, _gid, _gat (details in analytics cookie table above)
Data Collected: Anonymous usage patterns, page views, session duration, geographic location (country/city level)
Privacy Policy: https://policies.google.com/privacy
Opt-Out: Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout
Payment Processors
Payment gateways may set cookies for fraud prevention and transaction processing:
- Card Payment Processors: Cookies for 3D Secure authentication, fraud detection
- E-Wallet Services: Cookies for login session management, transaction verification
- Cryptocurrency Processors: Minimal cookies, primarily for wallet connection
Payment processor cookies subject to their respective privacy policies. SpinsUp does not control or access data from payment processor cookies.
Game Providers
Software providers may set cookies when games launched:
- Session Management: Maintain game state across interruptions
- Preferences: Remember sound settings, game speed, display options
- Anti-Fraud: Detect unusual betting patterns, bot usage
Game provider cookies managed by respective providers (NetEnt, Pragmatic Play, Evolution Gaming, etc.). Each provider has independent privacy policy governing their cookie usage.
Security Services
Cloudflare:
Provider: Cloudflare Inc.
Purpose: DDoS protection, content delivery network (CDN), bot detection
Cookies: __cfduid, cf_clearance
Duration: 30 days
Privacy Policy: https://www.cloudflare.com/privacy/
Data Collected Through Cookies
Technical Information
- IP address (geographic location, not precise GPS)
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- Screen resolution
- Language settings
- Time zone
- Referring website URL
Behavioral Information
- Pages visited and viewing duration
- Navigation path through website
- Buttons clicked and links followed
- Games played and time spent
- Search queries entered
- Deposit and withdrawal patterns
- Marketing email engagement (opens, clicks)
Performance Information
- Page load times
- Error messages encountered
- Feature usage frequency
- Game loading success/failure rates
- Browser crash reports
Data Linkage
Cookie data may be linked to account information for logged-in users:
- Username association with browsing behavior
- Personalized content recommendations based on play history
- Targeted bonus offers based on game preferences
- Account security monitoring using device and behavioral patterns
Anonymous users: Cookie data collected but not linked to identifiable personal information unless/until account created.
Managing Cookie Preferences
Platform Cookie Settings
Access cookie management interface:
- Click "Cookie Settings" link in website footer
- Review cookie categories and purposes
- Toggle switches to enable/disable non-essential categories
- Click "Save Preferences" to apply selections
Granular Control Available:
- Strictly Necessary: Cannot disable (platform won't function)
- Functional: Can disable (default settings applied instead)
- Analytics: Can disable (anonymous usage tracking stopped)
- Marketing: Can disable (no personalized advertising tracking)
Preferences stored in cookie_consent cookie (12-month duration). Re-accessing cookie settings allows preference modification anytime.
Browser-Based Cookie Control
Google Chrome:
- Settings → Privacy and security → Cookies and other site data
- Select "Block third-party cookies" or "Block all cookies"
- Add site exceptions for SpinsUp if blocking all cookies
- Use "See all cookies and site data" to remove specific cookies
Mozilla Firefox:
- Options → Privacy & Security → Cookies and Site Data
- Select "Delete cookies and site data when Firefox is closed"
- Or click "Manage Data" to remove specific cookies
- Use "Custom" tracking protection for granular control
Safari (macOS):
- Preferences → Privacy
- Check "Block all cookies" or "Prevent cross-site tracking"
- Click "Manage Website Data" to remove specific cookies
Safari (iOS):
- Settings → Safari → Privacy & Security
- Enable "Prevent Cross-Site Tracking"
- Enable "Block All Cookies" for complete blocking
Microsoft Edge:
- Settings → Privacy, search, and services
- Select tracking prevention level (Balanced, Strict)
- Use "Cookies and site permissions" for detailed control
- Click "View all cookies and site data" to manage individual cookies
Mobile Device Cookie Control
Android Devices: Browser-specific settings (Chrome, Firefox mobile) similar to desktop versions
iOS Devices: Settings → Safari → Block All Cookies or Prevent Cross-Site Tracking
Impact of Disabling Cookies
| Cookie Category Disabled |
Functional Impact |
| Strictly Necessary |
Platform unusable - cannot login, process payments, maintain session |
| Functional |
Settings and preferences not saved, must reconfigure each visit |
| Analytics |
No functional impact, platform operates normally |
| Marketing |
No functional impact, generic rather than personalized offers shown |
Cookie Retention and Deletion
Automatic Expiration
Cookies automatically delete upon expiration date specified during creation:
- Session cookies: Delete when browser closes (or 24 hours maximum)
- Short-term persistent: 7-30 days typical
- Long-term persistent: 6-12 months typical
- Analytics cookies: Up to 2 years (Google Analytics standard)
Manual Deletion
Users can manually delete cookies anytime:
- Browser settings: Delete all cookies or selectively by website
- Platform cookie settings: Reset preferences, clear functional cookies
- Browser "Clear browsing data" function: Removes cookies, cache, history
Note: Deleting cookies logs users out of accounts and resets all preferences to defaults. Re-login required after cookie deletion.
Cookie Refresh
Some cookies refresh expiration date upon each visit:
- Authentication cookies: Extend 24-hour session with each interaction
- Preference cookies: Reset 12-month expiration on each settings change
- Security cookies: Refresh expiration when accessing security-sensitive areas
Cookie Policy Updates
Policy reviewed and updated as necessary for: new cookie deployment, technology changes, legal requirement modifications, third-party service changes.
Update Notification
- Material changes announced via platform notice and email
- "Last Updated" date at policy top indicates revision
- Version number incremented for tracking (current 1.8)
- Users encouraged to review periodically
Continued Use After Updates
Continued platform use after policy updates constitutes acceptance of cookie usage changes. Users disagreeing with updated terms should:
- Disable cookies via browser settings
- Stop using platform
- Request account closure if registered
Legal and Regulatory Compliance
GDPR Compliance (European Users)
- Consent obtained before non-essential cookie deployment
- Clear information provided about cookie purposes
- Easy consent withdrawal mechanism available
- Granular control over cookie categories
- Cookie data processing documented in privacy policy
ePrivacy Directive Compliance
- Cookie consent banner displayed on first visit
- Continued browsing constitutes consent where legally permitted
- Non-essential cookies deployed only after consent
- Clear cookie information and management options provided
Australian Privacy Principles
- Transparent cookie usage disclosure
- User control mechanisms provided
- Cookie data handling aligned with APP requirements
- Third-party cookie usage disclosed
